Shipping

DELIVERY INFORMATION UK

Orders placed on this website are despatched from our warehouse in Germany. We are offering a reliable and fast delivery service with UPS. Once your order has left our warehouse you will receive an email & SMS with your tracking details.

DELIVERY COST & LEADTIME:

Free shipping over 100£

We only ship to United Kingdom Mainland
Note that we do not deliver to PO boxes or Army bases.

Courier Cost Delivery Time
UPS 5.90 GBP 5-6 Working Days*

UPS will make 3 delivery attempts to deliver your parcel at your delivery address. If a parcel cannot be delivered after the third attempt, it will be taken to a delivery depot near you.

Please visit the EU website to place an order to the Northern Ireland.

*Please note that our shipping carriers will not be delivering on public holidays and weekends.

TRACKING YOUR ORDER

You can track your order by using the tracking link in your order dispatch email or in the email & SMS from UPS. 

Products that are made to your specifications or are clearly personalized (i.e. Kånken Me and Kånken Me Mini) are manufactured by third hand party and then delivered to our warehouse. Until delivery to warehouse you will not be able to track your shipment of the specific order.